Cart Manager: Kärt manijər/
noun: a technological solution that reduces employee injuries and improves customer service while simultaneously decreases premises liability
Although defining moments don’t come by as often as one might hope, it is important to embrace them when they do reveal themselves. For many decades, retailers have wrestled with dilemmas brought to them by way of the shopping cart. As with any benefit, a slew of opposing forces came to the retail industry with the advent of the shopping cart. It is a well-known fact that shoppers spend more when utilizing a shopping cart. However, the profits from those increased sales can quickly erode when retailers tally the labor they invest in the cart retrieval process, costs associated with customer vehicle damage from rogue carts, and the costs of injuries employees incur while wrestling with gangs of carts as they attempt to smoothly return them to their rightful place inside stores. Sprained wrists and other musculoskeletal disorders (MSDs) are extremely common. MSDs are defined as injuries and disorders that restrict movement of the human body or musculoskeletal systems, such as ligaments, tendons, muscles, nerves, discs, and even blood vessels.
High labor costs, as well as costs associated with MSDs, are so prevalent that many retailers have written them off simply as a cost of doing business. The good news is these perceived costs of doing business can be successfully mitigated with Gatekeeper Systems’ CartManager™ products.
Saving labor hours is undoubtedly a top priority for every retailer, as labor is traditionally the single most costly expense of running a business. This is why vast amounts of money are invested in technologies that reduce labor, such as online stores, MobilePOS systems, and self-checkouts. Reducing the costs associated with manual shopping cart retrieval is no small feat. Retailers spend well into the millions of dollars to pay for and manage shopping carts.
Costs are not the only savings to consider. “Saving the sale” is also an objective worth consideration. When customers arrive at a store and find no available shopping carts, sales are lost. Ensuring shopping carts are available is paramount to a retailer’s success, so employing the best tools to get the job done is of the utmost importance.
For these reasons, the most successful Loss Prevention strategies include the use of Gatekeeper Systems’ CartManager™ solutions. For more information about how Gatekeeper’s CartManager™ solutions can help optimize labor while reducing employee accidents, liabilities and claims, click here.
Gatekeeper Systems’ expanded product suite of intelligent cart solutions offers solutions for EVERY retailer’s needs to minimize merchandise loss and reduce asset and labor expenditures.
Gatekeeper’s loss prevention, retail analytics, and cart containment solutions utilize patented locking wheel technology to put an end to cart-based shoplifting, shopping cart loss, and uninformed decision-making. Cart management solutions increase safety and reduce labor costs by maximizing productivity while simultaneously resulting in a positive store image.
Intelligent pushout theft prevention solutions stop thieves and their cart full of unpaid merchandise from leaving the store. Customizable wheel technology allows retailers to defend their entire store or just a high loss department based on the store’s unique layout.
NEW Retail Analytics solutions provide increased visibility for informed decision making. Increase efficiency, optimize fleet size, and perfect the entire customer shopping experience with the store and enterprise-level analytics.
Find out why 19 of the top 20 retailers that use shopping carts rely on Gatekeeper solutions.
To learn more or to schedule a free consultation, click here.